closing the same within defined SLA's (Service Level Agreements) - Responsible for troubleshooting issues
changes in accordance with the defined Service Level Agreements Work in a team environment to improve
/>Are you ready to take your career to the next level and be part of an innovative team that thrives on
Maintenance tickets within defined SLA's (Service Level Agreements). Responsible for troubleshooting issues
to GROUP standard processes (ITPM). Provide 2nd level support during incidents by analysing system logs
/>Bachelors Degrees and Advanced Diplomas [NQF Level 07] in Information Technology or Computer Sciences
for closing the same within defined SLAs (Service Level Agreements) Responsible for troubleshooting issues
work even in the event of high impact, high stress-level incidents. Excellent interpersonal and organisational
training as required by the Project. Provide 3rd level support as and when required Work from functional/business
value of the designed experience and ensure a high level of craft within your work. Relationship management: