configuring existing systems, and providing user support. To excel in this position, you must possess the an expert on applications and provide technical support Proven experience as a .NET Developer or Application
and networking installations. Provide technical support and guidance to clients on the optimal use of their Professional development and ongoing training. Supportive team environment and a chance to grow your career
maintenance & control of the responsible SAP Systems Support Feature Team in an Agile approach by proactively troubleshooting issues for the system and providing support Develop systems solutions in line with quality standards) Proactively propose solutions to improve the support of (new) business processes Regular reporting on
proposing transformation solutions Key Objectives Accountable for technical validation of solutions proposed completion skills Understanding of RFx documentation Support in Deal Approval Committee (DAC) Responsibility
protocols as well as required system documentation. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-3 DevOps role to ensure the highest business case Coordination between development and support environments Planning and monitoring Eliciting practices AWS Cloud Serverless development and support. Automation concepts for DevOps based on architectural
identifying areas of improvement and automation. Support of existing processes / applications together with for digitisation for our users. Alignment and support for the product owner in achieving targets / goals
operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes product backlog for the assigned applications. Supports the AWM Processes "Deliver & Operate IT Technology"
further experience with mining technology by supporting the 24/7 operation of real-time mine management
protocols as well as required system documentation. Support operational excellence goals through strong operations operations knowledge. Resolve escalated support topics as part of tier-2/3 DevOps role to ensure the highest Interface Technologies: MQ, REST, SOAP, Kafka End user support/ Incident-Problem management: ITSM Suite / BMC
Apache Kafka Coordination between development and support environments Assist with identification and management methodologies Data Analysis ITSM knowledge User support ticket management MS Teams and the Microsoft office