providing presales technical support and service to customers of the Company. Works with business practice smaller resellers with implementation for their customers. Provide pre- and post-sales support. Provides performing presales technical support and service to customers of the Company Generate and provide bill portfolio. Build visibility with vendors and customers to create a competitive distribution advantage professional working relations with customers Provides customer training as necessary. Makes reseller
requires the services of a Data centre Engineer based in the IT Infrastructure Department in their Johannesburg reliability, and security of critical systems and services housed within the data centre environment. The supporting the organization's mission-critical services and applications. Please Note: If you haven't
to support decision-making processes across departments. Key Responsibilities: Lead the BI team in designing accuracy and integrity. Drive the adoption of self-service BI tools and empower users to access and analyze
to support decision-making processes across departments. Key Responsibilities: Lead the BI team in designing accuracy and integrity. Drive the adoption of self-service BI tools and empower users to access and analyze
strategic use of the Customer Relationship Management (CRM) system to enhance customer engagement, sales driving CRM strategy and maximizing the value of customer data within the organization. CRM Strategy and strategies aligned with business goals to drive customer acquisition, retention, and satisfaction Define and customer insights Collaborate with cross-functional teams (Sales, Marketing, Customer Service) to proper configuration, customization, and integration with existing systems Customize CRM workflows, data
the financial services sector with a well established footprint, requires the services of highly skilled the financial services sector with a well established footprint, requires the services of highly skilled and document the Customer Requirements through a thorough analysis of the customer vision, strategy, process document, validate, and translate the Customer Requirements into the Product Requirement Specification verify alignment with the Product Requirements and Customer Requirements. Test and validate the developed
integrity, and efficient operation of the in-house or customer information systems that support core organizational Science Azure and Office 365, azure directory services, AWS, VMware, Active Directory, Exchange, Skype Hyper V, Active Directory GPOs, DNS, Certificate Services, KMS, DFSR, PKI Extensive Hardware troubleshooting applications, software, and operating systems for customers Gauge the effectiveness and efficiency of existing system configuration, mapping, processes, and service records Ensure compatibility and interoperability
per request. Assist and provide feedback on all customer care requests and referring technical questions administration duties required by Technicians and customers. Providing technical support to clients via email complete and informed response on first contact with customers. Act as a liaison between the clients and the handling all customer queries. Ensure delivery of committed service and overall customer satisfaction environment. Ensure constant and regular follow up with customers. Provide support to technicians and any administration
leveraging their technical expertise to identify customer needs, provide product demonstrations, presentations the Pinnacle value proposition message through customer engagement. The focus of the role will be AI solutions
or certification in Analytics from a reputable service provider Experience: Minimum of 3 years data analyst attitudes): Visual Studio Code Power BI Desktop and Services Excel Good knowledge of Microsoft 365 (Especially Attention to detail Financial acumen Problem solving Service oriented Reporting Job Description: Contributing and using trends to forecast business trends and customer behavior patterns. Presenting technical reports or certification in Analytics from a reputable service provider Experience: Minimum of 3 years data analyst