dynamic team remotely, leveraging your expertise in ARAS Innovator and Anovia (formerly Matrix1) PLM systems contribute to the implementation and adaptation of ARAS Innovator PLM systems.
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit. The operations, contributing to a positive customer experience and the overall success of the support team. Remote work co-ordination Matric 7 - 15yrs experience in a similar role Experience in the Telecoms industry
Introduction
Our client in the telecoms industry requires a Call Centre & Remote Support Manager in Nelspruit.
operations, contributing to a positive customer experience and the overall success of the support team.
Desired Experience & Qualification
Our client is looking for a Centre Manager in Umhlanga who has the following requirements:
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails Outbound calls to customers to provide feedback on queries Educational Qualifications: Matric A / N an Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2
Minimum of 5 years' experience in Sportsbook Fraud and Risk Management. Experience in managing a team regulatory requirements are crucial for this role. Experience in Deposit and Withdrawal processing, preferably
minimum of 3 years hands on full stack development experience. Implementing a B2C (Business-to-Consumer) management Integrations - API • No SQL/cosmos DB • Umbraco experience 12 Month fixed term contract.
degree or other related fields
10 years' experience working in a project environment of large project
programmes of which 2-3 years management.
Experience in Infrastructure and IT Application hosting
Reference: DBN002936-CR-1 Call Centre Manager Our client is looking for a Centre Manager in Umhlanga who knowledge of call centres An analytical mindset At least 5 years of experience as a manager A matric certificate