qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Financial Management (Finance) - Data Analyst Assets Management - Data Analyst Human Capital Management (HCM) Knowledge Management (KM) - Data Analyst Quality Assurance (QA) - Data Analyst Work Force Management (WFM) Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus) high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and
Centre or Customer Support Management role
following:
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware Hardware Technical training. Management of Hardware Service Products and Solutions. Management of hardware service
Healthcare, Human Capital & Occupational Hygiene, Training, Cybersecurity, Unified Communication and more Gijima is recruiting for a Regional Field Services Manager Requirements: Grade 12 B Com/Relevant Technical Technical Qualifications / Diploma Management Qualification will be an added advantage Minimum 2 years experience Infrastructure Library) Responsibilities: Field Service Experience : Prior experience working in End User technical aspects of the role. Management Experience : Experience in managing teams, projects, and resources
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments departments ● Manage the profit expectation of these departments ● Managing and monitor the petrol usage of the the service and logistics departments ● Ongoing performance management of the service and logistics departments departments ● You will be responsible for all training requirements of your department to ensure we have expected to monitor and control leave for the service and logistics departments ● Maintain a positive
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Manage training academy
Training of installers and end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and design
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng Minimum Centre or Customer Support Management role Extensive experience in managing a team within a call center technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus) high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).