their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions Lead client engagements to ensure consistent service delivery; Contribute to business development in select
Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager is overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level of customer needs of the business. Develop and implement service delivery strategies to meet business objectives. Monitor with SLAs and KPIs. Lead and mentor a team of service delivery professionals. Build and maintain strong relationships culture of continuous improvement within the service delivery team. Bachelors' Degree or equivalent through
Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) •
Who are we? Intellinexus is a business-led data and business intelligence consultancy that empowers organisations with data-driven decision-making capabilities. We combine innovation and expertise with access to the best talent to help organisations become smarter, more agile, and more resilient to
is looking for a Service Delivery Manager to join their team. The Service Delivery Manager (SDM) is responsible internal and external customers and monitor service delivery teams to ensure agreed targets and quality
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With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery
must. About: With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery Developing a deep understanding of projects
must. About: With intensifying competition, service delivery manager requirements are dramatically escalating spectrum. Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager which a service delivery manager works. Common service delivery manager skills and service delivery manager methodologies are in place to support outstanding service delivery Developing a deep understanding of projects
key accounts from an IT service delivery perspective; Lead service delivery reviews on SLA adherence projects with clients and internal stakeholders; Service Delivery Reviews: Participate in MBR/QBR reviews and compliance and information security as part of service delivery. Work with internal audit teams to meet compliance enterprise business processes, IT processes, and service delivery; Proficient in MS Office, MS Project, and Requirements: Minimum 8 – 12 years managing IT service delivery for large BPO client relationships (800 seats);
position is to own stakeholder relationships and service delivery for commercial and technical systems within
services transparently
Own a monthly, global service delivery review with the protection services vendors