customer services, this includes counter support, telephonic support, site support and repairs.
Manage operational
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and
Well-established IT security services company has an opportunity for a Managed Services Manager available within technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus)
As the IT Service Management Administrator, you will be responsible for providing the general support of ITIL and experience in service delivery, incident, and problem management, change management, event workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs) related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
Well-established IT security services company has an opportunity for a Managed Services Manager available within technologies and software. Basic understanding of IT service management principles (ITIL certification is a plus)
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team of ITIL and experience in service delivery, incident, and problem management, change management, event workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs) related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
of ITIL and experience in service delivery, incident, and problem management, change management, event workflows, automation rules, and service catalogue items.
Key requirements
customer services, this includes counter support, telephonic support, site support and repairs. Manage operational and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and design
Experience required: Management of Technical Services Management of Training Academy Management of Internal Solutions 10 to 15 years work experience as Tech Service Manager The following competencies are required in
software.