We are seeking a Manager : Corporate Reporting & Performance Information Management for a permanent field 7 years working experience in strategy, corporate performance reporting, research and analysis, and analysis field of which 3 years must be at management, senior supervisory or consultancy level Research Coordination of corporate performance reporting and performance information management Collation & technical indicator descriptions Alignment of corporate plan and reviewing targets Assessment of portfolio
company is seeking a Manager in Corporate Reporting and Performance Information Management to join their team
looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Ensure Ensure that services are delivered to clients according to agreed-upon standards, timelines, and quality quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address any issues issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary point
Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform qualification 6 years working experience in IT Service management Strong technical knowledge in ITSM tools administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like ServiceNow maintaining and continuous improvement of IT Service Management processes and practices. Extensive ServiceNow
Manage Technical department and ensure high level of customer services, this includes counter support
telephonic support, site support and repairs.
Manage operational availability of all internal systems
Design of security systems and solution testing
Manage training academy
Training of installers and
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge and
Service Manager needed. ● Monitor and manage the performance of the service and logistic departments departments ● Manage the profit expectation of these departments ● Managing and monitor the petrol usage of the the service and logistics departments ● Ongoing performance management of the service and logistics departments expected to monitor and control leave for the service and logistics departments ● Maintain a positive within the service and logistics departments Essential ● Must have experience in managing a service division
client is in need of a Service Manager to ensure optimal delivery of services with minimum disruption analysis, root cause analysis, and SLA metrics and management. Identify areas for improvement of overall customer CRM to be used for surveys Attend to customer service reviews at agreed frequency with the customers customers that all reporting, incident tracking and service delivery and assurance components are available customer contract queries and ensure delivery of services as per the contracted requirements Represent the
leader in the Office Automation industry is currently looking for a Service Operations Manager (Document Midrand, Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the the Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
IT Service Delivery Manager, Other, Cape Town, Company Name: Surgo HR & Training. Surgo (PTY) Ltd including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge Intelligence. Our client is recruiting for an IT Service Delivery Manager to join their team based in Cape Town client facing role that ensures a seamless IT Service Management, helping business growth and creating value relationship management with business client IT teams. Responsibilities: Client Portfolio Management End of
Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric certificate/ working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and Financial services /OR Healthcare Industries or other financial services Must have Project Managing working Software solutions and in SDLC and Agile Project Management businesses processes Experience gained in travelling to deployments to external client environment. Manage IT Software deployments Hotfixes, patches, release