/>Requirements:
ESSENTIAL SKILLS REQUIREMENTS:
- Very strong conceptual and methodical skills
OTHER SKILLS REQUIREMENTS:
- Ability to work interdependently
understand and interpret business needs and requirements with an aptitude to move concepts through to
IT industry
- 4+ years experience as IT requirements engineer/business analyst
- Experience
team from a requirements engineering point of view.
- Fulfil the prioritised requirements using agile
individual to join their team as a Customer Support Agent The ideal candidate will be very articulate and experience in a call centre environment is required Minimum Requirements: - Matric (essentiall) - Must be willing
My client is seeking a Quality Assurance Agent with 5 year's quality management experience in a Call support. Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful candidate Relocation of computer equipment as per operational requirement Extensive troubleshooting and resolving hardware hardware or software fault, replacing parts as required and updating the resolutions on IT Service management break-a ways Ad hoc special assignments to meet requirements of abnormal situations Technical support during events Selective after hours support as and when required Comprehensive Daily Activity reports Compile Incident
and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years
QUALIFICATIONS Proficiency in operating systems such as Windows and macOS. Familiarity with hardware troubleshooting for desktops, laptops, printers, and peripherals. Basic understanding of networking concepts, protocols, and configurations. Experience with remote desktop tools and IT service manage
running smoothly.
The Application Support Agent plays a critical role in implementing and supporting After-sales departments.
The Application Support Agent will be responsible for monitoring and ensuring reports.
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The key skills required are:
Software/ Application Support
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a