adaptability to different personality types 1 year call centre experience in the igaming sector .
We are looking for Call or Incident Coordinator to be based full time at our Midrand offices. The Incident and requests from initiation to completion. The Call or Incident Coordinator is responsible for successful coordination of a request until total closure. Adherence to call lifecycle processes and procedures. Ensure the phone times Ensure 98% of all calls are answered within 30 seconds. Update the call at least once a day with business and the customer Ensure the call classification matches the call description Ensure detailed and
inspiring and values based. Our Company Altron FinTech operates as a division of Altron, a market leader in the through innovation that matters. Altron FinTech operates within the financial technology space. Our lines unresolved calls are escalated to the correct stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage outbound calls Handle all inbound & outbound customer interactions Answer incoming calls within Service customers to provide installation and training Outbound calls to customers to provide feedback on queries Educational
exciting opportunity to join Our Client as an IT Operation Manager, reporting to the Head of Systems and The role involves supporting all technology operations, driving service improvements in technology systems and service requests. · Establish and maintain operational processes and procedures for incident management writing skills. · Track record in strategic and operational hands-on management.
IT Operations Manager, Other, Cape Town. Company Name: Surgo HR & Training. SURGO (PTY) Ltd. has The Client is recruiting for an experienced IT Operations Manager to join their team in Cape Town. Job accounts from IT Operations perspective. IT Service Management and Delivery - Lead Operational Reviews on SLA Participate in ongoing Service Operations Reviews and also on new business growth calls with client / internal cost of operation. Driving Effectiveness of Compliance Information Security as part of Operations of client
Software Requirements
Management ClickUp,
Total Commander,
Winzip
Google Workspace (Drive, Docs, Forms, Sheets, Slides, Etc)
Hosting Amazon Web Services,
Xneelo Control Panel,
CloudFlare Development
Github, Portainer,
Docker Communication
Wh
We are looking for a Helpdesk Operator Requirements : • Matric (Grade 12) • Able to communicate fluently Competencies: • Knowledge in Computer Hardware, Operating Systems, Networking and Internet. • Good communication R6900 pm comm and icentives. The post Helpdesk Operator appeared first on freerecruit.co.za .
in Parktown, Johannesburg is recruiting for an Operating Systems Engineer - to join them on a 3 month contract efficient functioning. Support equipment in a operating system environment, from implementation through by standards Maintain software applications, operating systems, firmware and hardware through regular compliancy with service level agreements and operational standards. Contribute to the development of and solutions to enhance cost effectiveness and increase operational efficiency. Analyse market trends to constantly
My client is seeking a Network Operations Technician with at least 3 years’ experience working in performance result for any abnormalities, logging calls and following up with service providers and regions