Roles and responsibilities:
Dealer Training Academy Manager required for a reputable automotive manufacturing and co-ordination of the annual Supervising the Dealer Training Academy BPO supplier in delivering the Training Academy services and value proposition to the Dealer Network
Description Dealer Training Academy Manager required for a reputable automotive manufacturing company and co-ordination of the annual Supervising the Dealer Training Academy BPO supplier in delivering the Training Academy services and value proposition to the Dealer Network Participate in the identification and assessment
existing base of dealers, as well as product/technical training for new Lutron dealers.
Job
processes
* Technical and design assistance to dealers on Lutron projects
Minimum
Marketing, TFS, Lexus and Hino & Suppliers) and the dealer network. Key Responsibilities Research, plan and infrastructure resource requirements. Analyse and forecast Dealer network connectivity requirements based on historical network bandwidth fluctuations for customer and dealer-facing applications and reporting anomalies. Capacity Standardize Future client business partners and Dealer's connectivity mechanisms. Work within the scope end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors that client
Marketing, TFS, Lexus and Hino & Suppliers) and the dealer network. Key Responsibilities Research, plan and infrastructure resource requirements. Analyse and forecast Dealer network connectivity requirements based on historical network bandwidth fluctuations for customer and dealer-facing applications and reporting anomalies. Capacity Standardize Future client business partners and Dealer's connectivity mechanisms. Work within the scope end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors that client
telephonic support to dealers and end users.
software
Telephonic support to dealers and end users
On-site support to dealers and end users in South Countries
Training on DF Products
Training of dealers and end users on the correct usage of the company's
well as product/technical training for new Lutron dealers. Co-ordination with the rest of the Lutron team RMA processes Technical and design assistance to dealers on Lutron lighting & shading projects Task Confident approach to training of current and new dealers in Lutron Homeworks for residential installations representation of hardware requirements. Assist dealer network with on site troubleshooting and diagnosis
well as product/technical training for new Lutron dealers. Co-ordination with the rest of the Lutron team processes