customer-related queries are effectively dealt with and solved Assist the team with other related functions when and
performance through training and coaching
business o Work closely with the Data Analyst(s) to assist in answering complex business problems that require
business o Work closely with the Data Analyst(s) to assist in answering complex business problems that require
remote support. Duties include but not limited to: Assist with the installation, configuration and on-going
helpful, responsive behavior and willingness to assist the users at all times Ensure 98% of all calls
system, including people, processes, and technology. Assist in identifying risks and issues related to the
and integration testing, and feedback results o Assist business stakeholders with functional and integration
and integration testing, and feedback results o Assist business stakeholders with functional and integration
system, including people, processes, and technology. Assist in identifying risks and issues related to the