a permanent basis IT / Finance Responsibilities Assist users with day-to-day IT issues Providing end user Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational on End User Devices the end user problem management forum Ad Hoc assistance with projects and application releases if and
various business units and clients providing assistance, advice, and solutions for computer software assure consistent system usage. Provides technical assistance and/or training to peers, other departmental Handle client's software-related requests for assistance (problems) Troubleshoot software and identify
training to fellow colleagues and users when required Assist with training – when required Compiling of user user and operational manuals System audits Assist with identification and management of risks Important: between development and support environments Assisting with the business case Planning and monitoring
said platforms and applications deployed thereon. Assist in implementing, managing and configuration of
environment, platform, and application monitoring. Assisting in the constant automation and configuration of
in this role?
The following would assist a successful candidate:
Application platform
team. You will be part of an agile development and assist with the development of software applications. needs Write technical documentation when required Assist in the implementation of new features and enhancement enhancement of existing software features Assist in ensuring high performance, always online and scalability
recommendations fit with strategic business objectives Assist with initiation and scoping of new projects Identify related issues Assist with QA and modification, Service Pack and User Acceptance testing Assist Group Finance
recommendations fit with strategic business objectives Assist with initiation and scoping of new projects Identify related issues Assist with QA and modification, Service Pack and User Acceptance testing Assist Group Finance
consultants needs are understood and satisfied. They may assist with making sales (farming existing clients), handling information, such as sales leads or testimonials, assisting in the processing and analysis of client data picking up leads from existing clients.
before meetings starts. Assistance in equipment set up, testing and standby assistance as requested for meetings analysis of technical issues reported, in order to assist with troubleshooting and issue resolution. Reporting
consultants needs are understood and satisfied. Assist with making sales (hunting for new business and information, such as sales leads or testimonials, assisting in the processing and analysis of client data and hunting for new clients and business.