key role in Defect / Incident resolution and is equipped to mitigate significant and sustained impact to
understanding of call centre environments and equipment. Good understanding of basic PC and network routing
on-going usability of desktop computers, peripheral equipment, and software The position responsibility requires
Responsibilities: Installing and configuring relevant equipment and software Monitoring and identifying relevant
knowledge base, driving a learning culture and equipping the broader team for success. Communicate effectively
level 5): Monitors system performance recommends equipment modifications and changes to operating procedures maintenance schedules and procedures. Approves equipment upgrades and changes. Reviews industry and national
level 5): Monitors system performance recommends equipment modifications and changes to operating procedures maintenance schedules and procedures. Approves equipment upgrades and changes. Reviews industry and national
Project Manager will ensure the development team is equipped to release projects as efficiently as possible
technical considerations into design plans, such as equipment, performance requirements, and regulatory issues
technical considerations into design plans, such as equipment, performance requirements, and regulatory issues