Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing This role involves managing and growing the customer service team, improving efficiencies, and optimizing more years of proven experience managing a customer service team that utilizes various support channels
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal minimum of 5 years' working experience in customer service/technical support/IT support Excellent verbal DMX via telephone and email. Deliver first class service and support to resolve various issues related to correctly into Odoo (CRM system). Keep a record of customer interactions on Odoo (CRM system). Escalate issues content on media players. Conduct courtesy calls to customers. Profile Preferred Behavioral Qualities: Extroverted
Provide Network and Telephone Support
Allowance Total R17 200 before deductions The post Customer Engineer appeared first on freerecruit.co.za
Technical Agent required for a transport & logistics company in Centurion n Overview:
Seeking a Technical Agent with specialized knowledge in commercial vehicles ong>
the role of Agent Profiling Specialist. This role is pivotal in creating and refining agent profiles for practical recruitment strategies. Agent Profiling: Develop comprehensive agent profiles for each campaign, for candidate selection based on the developed agent profiles. Utilize psychometric assessment tools analyses of each intake per campaign to evaluate agent performance on the floor. Use performance data to to identify top performers and refine agent profiles, ensuring alignment with what 'good' looks like
Employment Equity Plan.
Deputy Director ICT Customer Services - Gqeberha, South Africa
CORE PURPOSE
experience in strategic sourcing of ICT services, contract and Service Level Management
Experience in
Our client in the IT space is looking for a Service Desk Agent to join their dynamic organization. The successful will be responsible for providing exceptional customer service and first-line technical support to clients technical issues, setting passwords, and managing service requests through to resolution or escalation. If Apply Now Description Job Description: Respond to service requests and incidents reported via telephone, all incidents and service requests in the ticketing system. Follow up with customers to ensure issues
creating exceptional customer experiences and driving loyalty? A leading financial services company is excited newly created role for a dynamic and innovative Customer Loyalty Manager. If you have a vision for high