As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng understanding of IT service management principles (ITIL certification is a plus). Duties are, but not limited and quality of service. Supervise the Support Staff, ensuring they perform their duties effectively and implement strategies based on data analysis to enhance service delivery and Support reliability. Ensure timely
Company based in Germiston, Gauteng is looking for a Service Technician to join their team urgently. Underground specifically Mine Shaft Foremen and Fitters. Service exchange delivery and fitment which may include
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). relationship. Perform other related duties and participate in special Service Management projects as assigned
a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement.
Responsibi >
ain strong relationships within the technical services team
the mining sector is looking for a Change & Services Introduction Management
6 months contract users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
is on the search for a Cloud Engineer (Database Services) to join their team and to work with world class of cloud configuration/s
of cloud configuration/s
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including professionalism. Location: Johannesburg, South Africa DUTIES AND RESPONSIBILITIES 1st line IT and Technical partners/ suppliers IT queries remotely or at the office. Prioritizing and resolving IT concerns and escalating priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations