Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) • Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) •
to operate the telescope as intended.
*Service delivery and support - Continuously assess and recommend
operational activities;
way of driving performance and execution. Service delivery to ensure customer satisfaction Maintain service schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate control systems and procedures to maintain service delivery. Ensure cost efficiency through financial
primary way of driving performance and execution Service delivery to ensure customer satisfaction Maintain service schedules in order to manage achievement of service delivery goals. Share knowledge on, and participate control systems and procedures to maintain service delivery. Ensure cost efficiency through financial
requirements. Passionate about excellent customer service delivery. Ability to be an effective team player. Dedicated
for technical team Client communication and service delivery Requirements: Matric Certificate Relevant
efficient and responsive Service Desk and Service Delivery Management teams, be accountable for the delivery have looked after large service desks and service delivery managers as apart of their portfolio. In order
desktop support, incident management, and service delivery to ensure consistent and high-quality support identify trends, address issues, and optimize service delivery. •Stay updated on emerging technologies, industry
hands-on experience managing operations and service delivery in complex customer environments. Additionally experience leading multicultural teams in service delivery settings. Your ability to foster collaboration