seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider
candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory
Requirements:
JOB DESCRIPTION Key Responsibilities: User Support Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Continuous Improvement Requirements: Based in Cape Town Must have matric 3 years of experience in an IT service desk or technical support role.
developed a top online product to meet the demand of their clients who consist mostly of travel agents and corporate ownership of the custom-built ERP system and online booking platform. You'll work with and report to the preferably in a commercial environment and/or online travel products Expert understanding of core back-end
following:
Bryanston, Johannesburg. Effectively action the travel booking process at all levels, resulting in an efficient and technical queries with reference to the online booking system. Ability to consult on Amadeus, Sabre technology solutions. Effectively action the travel booking process at all levels, including reservations, of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced ticket list
the following: Coordination of in person and or online training sessions for the various impacted business Team, Merchants Department, Impacted Call Centre Agents. Merchant Socialisation: Socialisation sessions
software, work on a custom-built ERP system and online booking platform and collaborate with the Head of IT preferably in a commercial environment and/or online travel products
Please apply online if you meet the above-mentioned requirements.
Please
software, work on a custom-built ERP system and online booking platform and collaborate with the Head of IT preferably in a commercial environment and/or online travel products Expert understanding of core back-end Starting date: As soon as possible. Please apply online if you meet the above-mentioned requirements. Please