Centre or Customer Support Management role
We require a senior PM with strong skills in managing complex projects with multiple moving parts and be a motivated; skilled and experienced Project Manager to work on a high energy, fast paced program of
ROLE OUTPUT/CORE TASKS
Responsible for the planning and delivery of large/complex IS project(s) within Programme
Responsible for building and managing the relationship with the business areas of accountability Programme
Responsible for highlighting and managing risks and issues of projects within the IS Customer
and roll-out of company projects. The Project Managers role is to ensure successful project delivery within budget and within scope. This entails the planning, budgeting, monitoring and reporting on the project
Responsibilities:
Develop comprehensive project plans to ensure successful project delivery, by involving
feasibility.
To act as the bridge between management and the teams tasked with the actual execution
execution of the project.
Develop detailed project plans to track implementation and progress and ensure
Project Management Background
Responsibilities:
Management:
standards.
experience
Responsibilities:
collaboration, communication and workflow management
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use
Requirements: