Duties Provide technical support and assistance to staff Install software, hardware and assist with network
team. The candidate will liaise with all levels of staff providing the necessary systems support and feedback
working in partnership with developers and support staff.
Requirements:
Assisting client support staff and safely applying hotfixes and software releases
onsite and remote assistance, to both guests and staff, during and after normal office hours.
1st and 2nd line technical support to our clients staff in our clients Cape Town office. This role involves configurations.
processes; Set up accounts and workstations for new staff members; Troubleshoot issues and outages; Managing Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to
and efficient systems working environment for all staff nationally. Providing cost reduction by employing and efficient systems working environment for all staff nationally Please Note: If you haven't received
cybersecurity training and awareness programs for staff. Stay updated on the latest cybersecurity threats trends, and technologies. Collaborate with IT staff and other departments to enhance security posture
Offers coaching, leadership, and training to manage staff performance - Assesses information systems results environment by ensuring that information systems staff complies with organizational policies - Determine
that arise, and providing technical support to the staff. Responsibilities: Install, configure, and maintain resolve technical issues Provide technical support to staff Ensure the security of our IT systems and data Stay