application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
centre
Support users across the branch network via
/>Set goals for the year and ensure that personal training and development takes place
Ensure alignment
accurately, writing and executing test cases using the centre tools, and also to do bug tracking, integrating
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio recurring incidents) User (including superusers) training needs assessments Documentation of implemented changes where required Training Identifies individuals who should be trained/up-skilled and provides Assist and ensure business-relevant documentation (training and scenario documentation down to process steps) Identifies training needs for end-users and review training material for both initial training and follow
Digital/Design space. Skills and Attributes: User-centred design experience Highly proficient in design and teams including product development and the contact centre. A flexible approach as you'll be required to work
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
you are highly passionate about UI/UX and user centred design, are still hands-on and keen to implement Sound knowledge in UI / UX and familiar with user centred design approach Fit for business purpose mind-set
technologies, with a solid understanding of Contact Centre processes and technology to join dynamic, well-established learning technologies Solid understanding of contact centre processes & technology Proficient in data visualization
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged