a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement.
Responsibi >
ain strong relationships within the technical services team
My client in the mining sector is looking for a Change & Services Introduction Management
6 users of Operational Technology solutions and services within Global IM for the various sites and regions networks and infrastructure
Familiarity with IT service management (ITSM) tools like ServiceNow, BMC Remedy
is on the search for a Cloud Engineer (Database Services) to join their team and to work with world class of cloud configuration/s
of cloud configuration/s
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments issues is also required. It is also vital that service desk analysts possess competency in call centre
of cloud configuration/s
QUALIFICATIONS and EXPERIENCE:
Technical department and ensure high level of customer services, this includes counter support, telephonic support installers and end-users Min. 10 years exp as a Tech Service Manager Must have security product knowledge and