tools, and techniques. Report and escalate issues to management as needed. Create and maintain comprehensive
support, focusing on production issues.
- Resolve IT incidents and manage escalations.
- Guide stakeholders
regular project reports, report and escalate issues to management for information and / or resolution as needed
Provide support for any IT related issue as direct by management Maintain/Upgrade/Troubleshoot all customer all incidents, issues and changes are recorded by users through the service desk Manage incidents, problems
any bugs or issues that arise on the platform.
Key Responsibilities:
Manage Virtual Infrastructure: quickly diagnose and resolve technical issues.
Time Management: Capable of working in a fast-paced
any bugs or issues that arise on the platform.
Key Responsibilities:
Manage Virtual Infrastructure: quickly diagnose and resolve technical issues.
Time Management: Capable of working in a fast-paced
configuration and functional business issues specializing in the compensation management module of SAP HR Diploma/BTech/Degree
diagnose and solve hardware issues, replace parts as required. Manages proper building general maintenance
external IT vendors for technical issues and equipment procurement.