Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: training and support services to ensure customer success. Overview and Skills needed: Customer Success Consultants utilise their software on the customer's business needs. The Customer Success Consultant is not focused educating their customers on the flexibility and capabilities of their software so customers are encouraged
Team Information (if applicable)
TAX / US Customs
ESSENTIAL SKILLS REQUIREMENTS:
· SAP GTS / Customs process knowledge
· SAP FI
· SAP CO
Service Level Agreements)
· Responsible for troubleshooting
FICO / GL Project Experience
- SAP GTS / Customs Process Knowledge
- SAP FI
- SAP CO
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed
communication across multiple jurisdictional client service teams and levels of the organization
Analysis
of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group
all seniority levels of jurisdictional client service teams
Training
Facilitate and provide
experience within the Financial Services industry
Min 5 years Financial Services industry experience
Working
you're passionate about delivering exceptional customer service and technical support, this could be the perfect development, particularly in mastering online customer service systems. Availability : Ability to respond
/>Assess the potential impact of changes on IT services and infrastructure.
Develop, document, and
implementation of changes.
Develop comprehensive service introduction plans detailing activities, timelines
responsibilities.
Ensure alignment of new services with business objectives and IT strategy.
Collaborate
/>Collaborate with project teams to understand service requirements and ensure readiness for deployment
across IT and business units to facilitate smooth service introduction.
Communicate plans, progress
position for a REGIONAL SPECIALIST CHANGE AND SERVICES INTRODUCTION MANAGER.
Information
implemented smoothly and with minimal disruption to services. This role is crucial in maintaining the stability
Specialist (Financial Services)
Preference financial services group of good repute requires the services of a seasoned
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in