customer-related queries are effectively dealt with and solved Assist the team with other related functions when and
performance through training and coaching
business o Work closely with the Data Analyst(s) to assist in answering complex business problems that require
business o Work closely with the Data Analyst(s) to assist in answering complex business problems that require
remote support. Duties include but not limited to: Assist with the installation, configuration and on-going
helpful, responsive behavior and willingness to assist the users at all times Ensure 98% of all calls
work of other developers and provide technical assistance to fellow developers and other IT team members
system, including people, processes, and technology. Assist in identifying risks and issues related to the
the defined quality level in a sustainable way. Assist in definition and design of technical implementation
and integration testing, and feedback results o Assist business stakeholders with functional and integration