communication skills with internal teams and management Creating Documentation Programming knowledge
and deployment processes.
monitoring solutions and technical lifecycle management for the application. Standby for also focusing
development.
with ITIL Edition 4 · Experience in IT Service Management (ITSM) · Experience with Agile Methodology ·
Assist in reporting key performance metrics to management. Help develop methodologies to improve data analysis
ITIL Edition 4
· Experience in IT Service Management (ITSM)
· Experience with Agile Methodology
(e.g., SNS, SQS, S3, ECS, Lambda, KMS, Secret Manager, CloudWatch, CDK, IAM) TypeScript, NodeJS Atlassian
End-user training on AV equipment usage
Polycom, Avaya Proof of technical skills Good time management, communication & planning skills Strong attention