serving as their go-to person. Navigate client accounts with ease, smoothing out any bumps and ensuring roles like Customer Success Manager or Technical Account Manager. Strong technical proficiency, especially on delivering value and meeting commitments. Accountable for managing multiple projects and ensuring client parvana.co.uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
colleagues will be Agile enthusiasts, highly qualified, with a shared goal of continuous improvement
purposes. Essential Criteria: Professionally qualified with a relevant degree/postgraduate qualification
customers and technologies into support. Graduate or qualified by experience with ideal certifications such as:
calling, email campaigns, and industry events. Qualify leads to determine their potential and readiness
calling, email campaigns, and industry events. Qualify leads to determine their potential and readiness
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies
requirements including Unitisation, Investment Accounting, Fund Factsheets, and other fund data service Undergraduate Degree in Finance/Actuarial Science/Accounting/Mathematics or similar field with 2 years' work Undergraduate Degree in Finance, Actuarial Science, Accounting, Mathematics, Statistics, Information Systems
Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot
Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot