follow-ups to support requests Reinforce SLAs to manage end-user expectations Proactively identify trends
cross-functional teams. Knowledge of project management principles. Familiarity with relevant transport
Application fault support and testing. Able to manage multiple projects and deliverables in a small team
skills, with a proven track record of effectively managing multiple projects and tasks concurrently. Expertise
Solutions Architects, Services Business Development Managers, and professional services resources; Attain and
JUnit, TestNG) is a plus. 6. Experience with test management and defect tracking tools (e.g., Jira, TestRail)
with a keen eye for details Exceptional time-management and organizational skills Strong verbal as well
industries Demonstrated expert knowledge and management of a mission critical, 24x7 production system
technical documentation Familiarity with project management methodologies and software development lifecycle
Ensure secure and efficient network traffic management through reverse proxy configurations. Maintain