Responsibilities: Align and build capabilities and services in line with strategic projects and architecture architecture to utilize micro services. Integrate services through cloud native services with the broader Group and maintaining improvement. Display a customer service approach to the users (Advisers and internal business)
Our client is not just your typical IT support service, they're your trusted partner in all things tech all about reliability, efficiency, and personal service. From fixing PC glitches to setting up robust data of client systems and service activities; Deliver exceptional customer service and build strong client Minimum five years of experience as an IT Field Services Technician or similar role; Strong knowledge of
support centre to provide online and telephonic service and support to external customers and to assist and equipped to provide an outstanding customer service experience. Duties would include, but not limited frequent updates on all outstanding incidents/service requests. Stay up to date on new solutions and resolve root cause with necessary stakeholders and service providers. Requirements: N, CCNA, CCNP a minimum experience required. Minimum 3 years in an Internet Service provider call center environment. A strong understanding
join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will years' work experience delivering Network Security Services in a customer environment with strong communication clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company management. Resolve all incidents and fulfil all service requests within contracted SLA's. REQUIREMENTS:
to our Managed Services team, focusing on End User Computing and Microsoft 365 service architecture. This associated with End User Workspace solutions, service design, and configuration management. The Specialist design, implementation, and documentation of new services. Act as the Subject Matter Expert (SME) on Digital and reliable End User Workspace solutions and services. Contact with Others: Internal: Collaborate with core IT suppliers for development, testing, and service transition purposes. Essential Criteria: Professionally
Transportation / Telecommunications Industry requires the services of an analytical and detail-oriented Python Developer development, logistics management, and mobile field services. Propose and implement best practices, tools, Shared GIS and Heuristic Services Integration: Develop and maintain backend services to support seamless integration integration with related services developed in Kotlin and C++. Ensure interoperability and efficient communication between various backend components and services. Route Optimisation: Maintain and in time Contribute
who has an urgent sense of delivery and customer service Most of the work will be Windows based desktop and Service technology platforms across sites estate to maximize service delivery of IT services to our maximize productivity to sites internal business services. The OSE will be assigned specific client sites users through the service desk. Manage incidents, problems, and changes through CRM (service desk tool) Provide
provider of permanent and temporary recruitment services to the South African, European and UK marketplace SOAP Web Services, ASP.Net, EF, Windows Service) Azure services such as Apps, Web Jobs, AD, Service Bus, Queues, etc. Azure architecture (Service Plans / Resources) | Entity Framework, JSON, XML, XLST, XSD DevOps and other Project Management/Professional Services Automation Software is advantageous. Job ID: J104488
management experience preferable but financial services will be considered Some understanding investment Workflow BPM, correspondence, operational reporting service center (contact centre)-must understand these processes
practically, thereby upskilling themselves. Deliver services and support to existing client base Resolve end-user keep accurate records for billing purposes Ensure Service Delivery within SLA criteria, to resolve and escalate and problem related requirements Provide related service feedback to management Work hours are Monday to