teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service
servers
/>- Experience managing physical and virtual data centre environments.
- Understanding of technical
personable nature.
- Willingness to work out of hours to accommodate service-affecting work or incident
particularly those with inbound or outbound call centres. As a member of the Unified Comms Team you will
Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
is currently looking for a Project Manager (Data Centre) to be based in Cape Town on a Fixed Term Contract Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and
infrastructure issues. Availability for weekend or after-hours work, as needed. Strong knowledge of networking
performance result for any abnormalities, logging calls and following up with service providers and regions following up and escalation and closing of tickets after customer agreement.
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Focus
performance result for any abnormalities, logging calls and following up with service providers and regions following up and escalation and closing of tickets after customer agreement. Focus Areas: To ensure that
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