monitoring.
- Prepare and maintain employee attendance records and provide feedbacks to employees on
inspections. Mobilising resources within minimum time to attend to detected/ report fibre optics faults,and ensuring
throughout the project lifecycle.
g. dropdown list changes, system configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log
OLAs, and underpinning contracts, including attendance at change advisory board (CAB) meetings if appropriate
include coaching and mentoring of the associates attending the training apart from periodic reporting of include coaching and mentoring of the associates attending the training apart from periodic reporting of
include coaching and mentoring of the associates attending the training apart from periodic reporting of include coaching and mentoring of the associates attending the training apart from periodic reporting of
management of client's technology hardware while attending to escalations and producing reporting on the
SLAs, OLAs and underpinning contracts, including attendance at change advisory board (CAB) meetings if appropriate
completed projects Support current solutions o Attend to user queries, incidents and requests as per