Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
“Mid Level IT Support Engineer (JB4422) Rosebank, Johannesburg Market Related Duration: Permanent Our for a highly skilled and motived Mid Level IT Support Engineer to join their busy team. You will play a crucial role in providing advanced technical support and troubleshooting for their clients. Your focus Responsibilities: Deliver second-level technical support to clients via phone, email, and in-person, addressing infrastructure and server systems. Collaborate with Level-1 support engineers, project managers, and vendors to resolve
Digital Streaming and IT Support Specialist (JB4414) Rosebank, Johannesburg R15 000 – R20 000 per month skilled Digital Streaming and IT Support Specialist to manage and support our client’s streaming platform The ideal candidate will have experience in IT support, digital streaming services, and preferably come record in delivering exceptional remote and audio support to diverse clients Strong problem-solving abilities comprehensive inventory of all assets Offer technical support for recording/broadcast equipment, including outside
skills â MUST HAVE
Hiring: JUNIOR IT SUPPORT TECHNICIAN (VOIP/NETWORKING)
Overview on-sites for support purposes, trouble-shooting faults on site and relaying to the remote support team for installations.
Assisting with first tier support when in the office.
Good trouble shooter
Desired Skills:
IT Support Technician
VoIP
Networking
Mikrotik
lar System & Project Design
Project Support & Execution
Product management
Design
closely with the Client Infrastructure team who supports the current and future growth requirements for with the IT infrastructure team. Understand and support application development environment and the direct Perform end-user support for Dealers and problem resolution by: Respond to and support Dealers and Vendors Infrastructure Support Server Solutions Maintenance System Administration Troubleshooting and Support Technical
Responsibilities: End-User Support Handle user requests via the Helpdesk system, telephone and e-mail