meticulous and customer-focused Pump Specialist to join our team as Technical Customer Support. As part optimisation of our technical support services for our customers and service partners. Here's what you'll be diving building and maintaining robust relationships with customers and service partners. Your problem-solving skills decision-making abilities. Comfortable providing stellar customer support over the phone. Above all, you embody
Customer Success Operations Location: Parktown, Johannesburg Working Hours: Monday to Friday 9:00am - solutions. Position Overview: CS Ops ensures that customers have a positive experience with the software or structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing
applications for the position of Network Operations Centre (NOC) Shift Manager to manage network operations
Quality Assurance Agent with 5 year's quality management experience in a Call Centre environment to join join their team on a 3 year contract The contact centre service will support the channels below (and any Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Key Skills:
into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals
Assess, evaluate, and monitor the adequacy, effectiveness and efficiency of the organizations internal control systems. Identify improvements and enhancements to the internal control systems. Risk Management - Identify risk areas and implement controls and systems to address these. Investigate breac
coupled with 2-5 years experience in managing customer success and key account management within a software developing future growth plans and services to customers.
related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. offer, do visit our website - www.parvana.co.uk Customer Success Manager, Technical Account Manager, IT
spoken individual to join their team as a Customer Support Agent The ideal candidate will be very articulate the fiber industry Previous experience in a call centre environment is required Minimum Requirements: