effective
· Manage Key Account Managers and responsible contract persons to effect service delivery
organization, stakeholders, and governance. Key Responsibilities Relationship Management Deep understanding
operation of our banking and mobile platforms. Responsibilities include managing day-to-day operations, optimizing
expectations of technical throughput rates and responses; processing times; effective resource utilisation
technology, within estimated timelines. Take full responsibility for the operational processes through continuous
This role is responsible for developing, in conjunction with the Project Sponsor, a definition of the
monitoring in order to develop appropriately tailored responses for respective Group After Sales departments per