seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will lities:
seeking a Senior Support Engineer. The role is shift-based + weekends and involves supporting business infrastructure
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 IT Support Technician Minimum of three years of relevant experiance in IT support. 2. Possession of a valid driverws license and Midrand or Sandton Tier 2: Desktop support, Application reloads, remote support, Laptop and desktop setups and
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
Requirements:
* Min of 3 years in a technical support role
* Strong IP networking skills
*
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations including Senior Support Engineers, Principal Engineers, Network Engineers and Administration to address end-user
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
Microsoft cloud operation security center.
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>