seeking a dedicated and knowledgeable IT Service Desk Agent to join their dynamic team. As a leading provider excellent communication skills, and a passion for customer service, we want to hear from you. Apply now to escalate accordingly • Continuously update calls logged during the call life-cycle • Work closely with resolver timely updates are sent to requestor • Logging of calls with outside suppliers / Business partners • Takes standards and best practice • Respond to all customers within the SLA timeframe in accordance to priority
Description Job title: Customer Success Consultant Our client, based in Somerset West , is looking for knowledge to join their team in the position of Customer Success Consultant as soon as possible . Company: support services to ensure customer success. Overview and Skills needed: Customer Success Consultants must the company's products inside out. They are often called upon to provide support to clients to be able to utilise their software on the customer's business needs. The Customer Success Consultant is not focused
Team Information (if applicable)
TAX / US Customs
ESSENTIAL SKILLS REQUIREMENTS:
· SAP GTS / Customs process knowledge
· SAP FI
· SAP CO
· Interaction with clients through meetings, calls and emails
· Handling Tickets and Tasks with
the analysis and resolution of Production Support calls
· Raising Change Requests (CRs) and writing
FICO / GL Project Experience
- SAP GTS / Customs Process Knowledge
- SAP FI
- SAP CO
- Engage with clients through meetings, calls, and emails.
- Issue Handling:
calls.
- Change Management:
available for a Dynamics 365 Solutions Architect (Customer Engagement) to join their team.
The Solutions
PLEASE DO NOT APPLY IF YOU DO NOT QUALIFY
A Solutions Architect is responsible for the implementation of the design and the testing and maintenance of solutions. Specifically:
Education:
candidate into the position of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory thereof Knowledge/experience in dealing with customers/clients Negotiable
Requirements:
into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals into insights, streamline operations, improve customer experience, and transform their business. Our 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals