JOB DESCRIPTION To build Analysis based upon Customer feedback, performance data and front-line staff engagement that drives medium- and long-term improvements in the way our operational teams perform. QUALIFICATIONS Data Analysis Technical Interpretation and Deployment PEF level 2 Understanding iss
QUALIFICATIONS Compliance Governance RAID - Risk, Assumptions, Issues and Dependencies Documentation Reporting Methodology: Waterfall Agile hybrid Keep track of adherence Mentoring ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and
QUALIFICATIONS Compliance Governance RAID - Risk, Assumptions, Issues and Dependencies Documentation Reporting Methodology: Waterfall Agile hybrid Keep track of adherence Mentoring ABOUT US EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and
JOB DESCRIPTION To build Analysis based upon Customer feedback, performance data and front-line staff engagement that drives medium- and long-term improvements in the way our operational teams perform. QUALIFICATIONS Data Analysis Technical Interpretation and Deployment PEF level 2 Understanding iss
JOB DESCRIPTION Key Responsibilities: Exploring market trends and conducting trend analysis to stay ahead of the curve. Gaining insights by collaborating with our buying team and contributing to product selections. Utilizing sales data and customer feedback to make informed decisions. Sharing innova
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
QUALIFICATIONS Education Requirements: • Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP Work •Matric Experience Requirements: • Minimum 8 - 12 years in managing IT service delivery of BPO large client relationship (800Seats) Working Hours Re
JOB DESCRIPTION 2 years minimum experience in Project Management Working knowledge of project management software Proficiency with Microsoft Office Detail oriented with ability to deliver project deliverables with little supervision Excellent written, verbal and e-mail skills, with the ability to in
JOB DESCRIPTION 2 years minimum experience in Project Management Working knowledge of project management software Proficiency with Microsoft Office Detail oriented with ability to deliver project deliverables with little supervision Excellent written, verbal and e-mail skills, with the ability to in
supporting our business teams in an unstructured environment to identify insights and improve decision-making