Oversight First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity centricity (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: MS Office Administration Conflict management skills Excellent planning and prioritising Diary Management Attention to detail
Oversight First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity centricity (Treating Customers Fairly) Effective self-management and team work Required Job Competencies: MS Office Administration Conflict management skills Excellent planning and prioritising Diary Management Attention to detail
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions quality assurance assessment results Effective self-management and teamwork Continuous focus on customer centricity Listening and Interpretation skills Conflict Management skills Report writing Planning and Prioritising
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions quality assurance assessment results Effective self-management and teamwork Continuous focus on customer centricity Listening and Interpretation skills Conflict Management skills Report writing Planning and Prioritising
following: Client Sales and Services - Answering calls and face to face clients Ordering stock, stationary
following: Client Sales and Services - Answering calls and face to face clients Ordering stock, stationary
friendly manner; – Handle incoming calls (landline and cell phone); – Manage business email and Whatsapp accounts; day; – Manage patient flow effectively, timekeeping is imperative; – Inpatient billing; – Manage inventory organized and welcoming at all times; – Social media management (including Facebook, Instagram and Linkedin) following traits and skills: – Extremely good time management skills; – Excellent communication skills; – Multi-tasking
excellent typing skills Answering and screening of Calls Receptionist duties Own Transport Valid Driver's
excellent typing skills Answering and screening of Calls Receptionist duties Own Transport Valid Driver's
attitude. Candidates should be able to assist management and all visitors to the company by handling office hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using