Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
Microfinance Company seeks the services of a target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job Description The candidate will be responsible for the effective management of the call centre (telephonic and online) to ensure loan target
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback Develop and implement strategies to improve team productivity and overall performance through incentives Conduct regular team meetings to communicate goals, targets, and updates, fostering a p