Call Centre Operations Manager Jobs in Sandton, Gauteng
- Sandton (7)
- Central Johannesburg (1)
- South Africa (1)
Customer service / support
- Canyon Protection Services (1)
- Core Group (1)
- Freerecruit (1)
- Iie Varsity College , Iie Vega And Iie Msa (1)
- Nutun (1)
- Onecart Ltd (1)
- Last 7 days (1)
Call Centre Team Manager Sandton
Nutun
Sandton
experienced Team Manager with Telecoms experience. The incumbent will manage and support the Call Centre Agents and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes Key non-performers within Acceptable time frames. • Manage agents who do not meet required performance standards financial targets as per mandates • Optimize operational productivity outputs as per agreed mandate performance
share this job on whatsappCall Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
Operations Manager
Sandton
20000
Diligent and ambitious
Experience in managing various departments and staff members Original
Senior Contact Centre Agents
FreerecruitCentral Johannesburg
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report to Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
Customer Relations Officer
Iie Varsity College , Iie Vega And Iie MsaSandton
between years of study. Works with the Admission Centre to understand different curriculum scenarios (e Officer, Campus Deputy Head and/ or Head: Academic Operations in co-ordinating the Retention Project on campus policies and an outline of the academic year etc. Manage the dissemination of policies (new and updates) students as is deemed necessary by the Academic Operations Department. Conducts periodical class visits Service Level Agreement for the Customer Relations Centre and escalates queries to the Senior Customer Relations
Customer Support Agent
Onecart LtdSandton
to be the voice of OneCart, fielding real-time calls/emails/social media posts from our customers. You resolution 1 st time around/Answering directed phone calls /Responding to customer email communication Responding and change. Dependable and punctual with time management skills. Strong writing skills and impeccable
Technical Coordinator Sandton - Head Office
Canyon Protection ServicesSouth Africa
recruit a Control Room Technical Co-operator to manage day-to-day operation by providing expertise and focus processes while contiunally proving effeciency while managing technical projects. Duties & Reponsibilities Cps security support officers and control room operators is maintained to the company standards 2.1.2 Monitor logging system and generate the reports. 2.1.5 Operate the 24/7 emergency number and initiate appropriate emergency situations. 2.1.6 Operate remote controlled gate control systems. 2.1.7 Operate all radio communication
Ecommerce Customer Service Agent
Core GroupSandton
queries Manage e-commerce order & delivery inquiries with ease Ensure smooth operational administration e-commerce operating systems knowledge and understanding of warehousing and logistics operations Basic digital
Car Rental Agent â Johannesburg
Sandton
Monthly Sandton Branch. You'll be responsible for managing rental bookings, overseeing confirmations, handling
Share on Facebook
Share on Twitter
Share on Linkedin