screening and forwarding incoming phone calls; – Manage 200 calls a day; – Ensure reception area is tidy
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
students and parents Handling and routing incoming calls Assist with student check-in and check-out procedures accurate records of visitors, appointments, and phone calls for reference and security purposes.
Reception duties
Answering calls
Welcoming guests
Ordering stationery
Month End admin
personal errands, filtering emails, and answering calls.
Requirements:
distributing correspondence and redirecting phone calls. As a customer service consultant, you will be acting office Answer, screen, and forward incoming phone calls Ensure reception area is tidy and presentable, with various channels, managing both emails and phone calls Acknowledging and resolving customer complaints Proficiency in Microsoft Office Suite 1 - 2 years call centre experience or 1-2 years of customer service
all tasks associated with the contact centre, from call management to response reaction and measurement packages (Microsoft Office, Xero, Mechanic Desk, Call Management Software) • Telephone • Internet access Underpinned by Right Now and Can Do: • Drivers will log calls for breakdowns or mechanical problems on the truck trailer through the App. • Drivers will log panic or call me through the App. • The Responder will be responsible breakdown/panic/call me from inception to conclusion • Monitoring and control of breakdowns, panics and call me's
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Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure
Answer all incoming calls timeously and professionally Assist with incoming calls where possible, i.e necessary on behalf of sales and service Ensure calls are transferred to the correct internal staff Ensure