objectives. Support the Marketing and Communication department's initiatives with the planning, executing, and
accurate and timely reporting of customer care department data to identify trends and issues and respond
against plans. Liaise with National Card Operations department to ensure that the offering to customers is delivered
with communications, marketing, and programmes departments in communicating with Donors & other stakeholders
for BU's to improve customer experience within departments Required Qualifications and Experience: Relevant
for BU's to improve customer experience within departments Required Qualifications and Experience: Relevant
for BUs to improve customer experience within departments Required Qualifications and
liaise with all relevant departments to ensure communication between all departments To evaluate incoming
liaise with all relevant departments to ensure communication between all departments To evaluate incoming
Product Development, and Operations/Manufacturing department.
External stakeholders:
Customers