materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9
materials to educate and engage prospects and customers. 4. Brand Management: Ensure brand consistency competitor analysis to identify market trends, customer needs, and opportunities for growth. 7. Event webinars, and workshops to promote products and services and build relationships with prospects and partners development, and customer service teams to align marketing efforts with business goals and customer needs. 9
brand and maintaining positive relationships with customers, the community, influencers, and like-minded organizations role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
brand and maintaining positive relationships with customers, the community, influencers, and like-minded organizations role. Proficiency in FreshDesk or similar customer service management software. Extensive experience responsibilities Manage the customer careline, ensuring timely and empathetic responses to customer inquiries and concerns with a diplomatic and empathetic approach to customer interactions. Exceptional verbal and written communication
resources that support their sales initiatives. Customer Relationship Management (CRM) To develop and implement strategy that delivers to requirements on existing customer engagement, and improves sales, and collections policy to ensure brand exposure is optimised. Customer Care Call Centre Management Management of the ensure the timeous and effective resolution of all customer complaints within SLA requirements. Ensure the the accurate and timely reporting of customer care department data to identify trends and issues and respond
/>
responsible for all aspects of Sales, Marketing, Customer Support, reporting to the Marketing Manager. Sales: manufactured by the company. Services - Establish excellent client service & relationships. Orders -accurately and timeously. Filing - File all relevant customer information (information forms, edit forms, price reviews and all other correspondence) in the customer's electronic file. Proposals - Proposals to be thereafter. Vehicles - To be cleaned weekly and serviced as per manufacturers recommendations. Daily Feedback
responsible for all aspects of Sales, Marketing, Customer Support, reporting to the Marketing Manager. Sales: manufactured by the company. Services - Establish excellent client service & relationships. Orders -accurately and timeously. Filing - File all relevant customer information (information forms, edit forms, price reviews and all other correspondence) in the customer's electronic file. Proposals - Proposals to be thereafter. Vehicles - To be cleaned weekly and serviced as per manufacturers recommendations. Daily Feedback
plans to enhance brand visibility, attract new customers, and retain existing ones. This role requires
plans to enhance brand visibility, attract new customers, and retain existing ones. This role requires