highly developed interpersonal and professional relationship building skills as well as a demonstrated ability ability to upholding professional relationships with cross-functional teams whilst not compromising on action and a passion for customer service excellence and an affinity with customers needs
Excellent
encompassing:
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The Company Rules
Customer Relations
Cash Management Procedures
Passenger
timesheet procedures and systems
Inform customers of route, timetable and fare system information
Ensure availability of customer forms at all times
Ensure stock availability
Literate
Understand the importance of good customer relationship skills
People and Management
Management Skill
Excellent customer care skills
Good communication skills and ability
to deal with pressure from staff, management, customers as well as meet business targets. The ideal candidate with dealing with and managing people matters, customer concerns while maintaining organisational excellence for excellent customer service in the Branch, by playing an active part during customer contact situations – thereby ensuring and maintain healthy customer relationship. Manage and control financial areas of responsibility in this regard. Increase sales by ensuring good customer service, and stock management Ensure Stock loss
our target customers. Key Responsibilities: Analyze sales trends, market data, and customer feedback to product offerings Develop and maintain strong relationships with vendors and suppliers Negotiate pricing ability to interpret sales data, market trends, and customer feedback Excellent negotiation and communication
our target customers. Key Responsibilities: Analyze sales trends, market data, and customer feedback to product offerings Develop and maintain strong relationships with vendors and suppliers Negotiate pricing ability to interpret sales data, market trends, and customer feedback Excellent negotiation and communication
regular calling and merchandising on existing customers Upholding the merchandising standards set by the a shelf or in a display Maintenance of customer relationships Control and Maintenance of POS material skills Concern for order, quality and accuracy High customer service orientation Target drive Good admin skills
and Liquor departments). Fostering franchisee relationships, ensuring the continued operational management
and Liquor departments). Fostering franchisee relationships, ensuring the continued operational management Administration Stock control. Wages Shifts HR duties Customer Service Training Due to the industry trading requirements Corporate Fuel Brands, Customers, Staff etc) Must be able to work under pressure. Customer service driven. Attention
for the supply base. Manage central supplier relationships, pricing negotiations and contracts. Determine approval and list be kept for the company. CUSTOMER Manage relationships with existing and potential suppliers spend across categories, locations etc. Build relationships with external vendors and suppliers and work
supply base.
CUSTOMER