and supporting technical services where needed. All activities to be recorded on Force Manager CRM. Marketing customers and new prospects. Effective promotion of all products offered in this portfolio. Sales Knowledge Leaders. Build and maintain strong relations with all stakeholders, including customers, payers, government training to ensure an ROI. Manage relationships with all customers, prospects and key opinions leaders where management. Attend and assist when needed for planning of all congresses identified. Reporting Responsibilities:
and supporting technical services where needed. All activities to be recorded on Force Manager CRM. Marketing customers and new prospects. Effective promotion of all products offered in this portfolio. Sales Knowledge Leaders. Build and maintain strong relations with all stakeholders, including customers, payers, government training to ensure an ROI. Manage relationships with all customers, prospects and key opinions leaders where management. Attend and assist when needed for planning of all congresses identified. Reporting Responsibilities:
Qualifications and Experience
sectors. Our clientele includes businesses in security, facilities management, mining, logistics, warehousing identify viable opportunities. CRM Management: Input all relevant information into the CRM system (Hubspot)
We Looking For? Qualifications & Experience: Grade 12 qualification. At least 2 years' experience in
We Looking For? Qualifications & Experience: Grade 12 qualification. At least 2 years' experience in
rates trends report. Qualifications and Experience: Grade 12 Senior Certificate Tertiary qualification in
key focus on SLA's and member experience across all operational divisions. Align member experience across specific consistency in servicing and language Ensure all queries, complaints, requests etc. are handled promptly and Recognition programmes Ensure best practice on all requests fulfilled according to PLP guidelines and membership management Fully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders Ability/Experience in managing a team of agents All experience must be in the telecommunications sector
Driving team and individual performance to ensure all KPI and Targets are achieved monthly Tracking sales escalations Reporting – provide weekly/daily reporting on all criterias required to be measured to key stakeholders Ability/Experience in managing a team of agents All experience must be in the telecommunications sector