working capital is used effectively whilst ensuring customer supply; manage warehousing and distribution as management/replenishment strategies to drive improved customer service levels while minimising inventory investment utilises the plant assets effectively and ensures customer supply in conjunction with group S&OP demand supply. Manage domestic and export shipments to customers and sister-sites. Overall accountability of inventory
Controller to join their team
Weekly customer reports
Put away confirmation checks, photos
organizational standards, legal requirements, and customer expectations. The maintaining of company standards Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently clarify the customer's needs or concerns. Assistance from other staff is sought when a customer s inquiry
Action order Amendments with Customers on behalf of the warehouse (stock customers). Arranging and sending sending BPS samples to our stock customers. Arrange for BPS to be sealed by chain stores for stock buy orders orders. Raising orders for stock customers who purchased on the orders to raise via excel sheet/workbooks need to go out). Sending delivery updates to the customer when they request updates on their orders. Arrange
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms
Attention to detail Work under pressure Excellent customer service skills Sound understanding of Incoterms
optimizing efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed
optimizing efficiency and maintain high standards of customer service. Daily monitoring of all MSC owned vehicles/drivers clear and consistent communication with drivers, customers and other departments, ensuring everyone is informed