compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
compliance to systems, processes and controls. Customer Services / Relationship Management: Establish and manage address required forums / events Manage client services Handle escalated problems, enquiries and needs products and services Maintain excellent client services Ensure competitive products and services Ensure the suppliers and buyers Excellent Service Delivery: Deliver client services Handle client enquiries and provide
achievement of production targets, service level agreement- and customer demand requirements. Key Performance and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. • Represents the company in meetings with relevant integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
achievement of production targets, service level agreement- and customer demand requirements. Key Performance and Reporting (25%) 3. Compliance (10%) 4. Customer Service (10%) 5. Staff Supervision (10%) 6. Cost and minimized. CUSTOMER SERVICE (10%) • Maintains effective working relationships with customers (both internal external) towards rendering highest quality of services. • Represents the company in meetings with relevant integrity in line with company core values. • Client / Customer / Employee satisfaction index. • Comebacks / discrepancies
placed in the area allocated Attending to calling customers Loading and checking in the shortage time possible be hands-on Positive attitude to effective customer service People management & leadership skills
times. 1.1.4 Assisting customers with loading orders. 1.1.5 Deliveries to customers. Effective and expedient 1.1.7 Ensuring that stock being dispatched to customers is correct according to delivery notes. 1.1.8 Ensuring that delivery notes are signed correctly by customers and that copies thereof are returned and submitted Office Coordinator when the vehicle is due for a service and/or repair. 1.1.12 Handling of all relevant
staff's work and service levels meet organizational standards, legal requirements, and customer expectations company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all Maintain communications with internal and external customers – Ops Rooms. Update information management system to ensure accurate information is relayed to customers during breakdown. Accidents to be logged on system accident on system. Customer service is provided Deal with customer inquiries courteously and efficiently
hunt for an exceptional Stock Clerk to provide a service to the picking department by administering stock system thus ensuring accurate stockholding to meet customer and scorecard requirements. Position is based Principles and Values · Delivering Results and Meeting Customer Expectations · Following Instructions and Procedures Planning and Organising Why Clicks; We look for customer-obsessed people with a “can do” attitude, that
hunt for an exceptional Stock Clerk to provide a service to the picking department by administering stock system thus ensuring accurate stockholding to meet customer and scorecard requirements. Position is based Principles and Values · Delivering Results and Meeting Customer Expectations · Following Instructions and Procedures Planning and Organising Why Clicks; We look for customer-obsessed people with a “can do” attitude, that
new heights Responsibilities: Customer Management: Ensure top-notch service by maintaining parts availability availability, speedy delivery, and proactive customer engagement. Personnel Management: Lead and motivate your