the optimum service levels and associated pricing. Negotiate rates with hauliers / service providers in with all required information. Seek new haulier / service providers that bring value to both company and relationships and provide the highest level of customer service to internal and external customers. Maintain a
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
We are committed to delivering excellence in service through innovation, technology, and a customer-centric efficient operation of our freight forwarding services. Position Summary: The Forwarding Controller will logistics operations and maintain high standards of service delivery. Operational Management Coordinate and customs declarations, and delivery notes. Customer Service Serve as the primary point of contact for clients teams, including sales, finance, and customer service, to ensure alignment and coordination. Provide
trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate Collaborate with warehouse, transportation, and customer service teams to ensure smooth operations. Provide training
trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate Collaborate with warehouse, transportation, and customer service teams to ensure smooth operations. Provide training
customer service on cash sales. Operational KPA: Oversee all warehouse processes and maintain service standards Knowledge: Sage/Salesforce. Business acumen. Customer service. Transport and dispatch SOPs. Forklift and overhead
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock Drivers Ensure on-time deliveries, meeting/exceeding service levels, and resolving delivery queries to customer collections Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies
incumbent will maintain high levels of customer service in our Ceres outlet to ensure it meets operational Supervisory Duties Supervise Operators to ensure service levels are maintained Open up procedure Operator organising skills Problem solving Team work Customer service Required Experience At least two (2) years' experience
incumbent will maintain high levels of customer service in our Ceres outlet to ensure it meets operational Supervisory Duties Supervise Operators to ensure service levels are maintained Open up procedure Operator organising skills Problem solving Team work Customer service Required Experience At least two (2) years' experience
the delivery process. Customer Service: Provide excellent customer service by greeting customers upon delivery bike. Experience: Previous experience in delivery services or a similar role is preferred but not required