operations. We're committed to delivering top-notch service and expertise, ensuring seamless cargo management point of contact for client queries and internal departments.
routes to ensure timely delivery of products to customers. Collaborate with distribution partners to streamline relations matters effectively. Ensure compliance with labour laws and company policies regarding employee conduct to financial targets. Coordinate with other departments, such as procurement and finance, to support
routes to ensure timely delivery of products to customers.
records on Autoline for all new & existing customers
efficiency and reduce costs. Coordinate with other departments to understand transportation needs and requirements to ensure adequate stock is available to meet customer demand. Coordinate with yard and stores staff trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues prevent future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate
efficiency and reduce costs. Coordinate with other departments to understand transportation needs and requirements to ensure adequate stock is available to meet customer demand. Coordinate with yard and stores staff trucking companies, freight forwarders, and courier services. Negotiate rates and contracts with carriers to to ensure competitive pricing and reliable service. Evaluate carrier performance and address any issues prevent future occurrences. Customer Service : Provide excellent customer service by ensuring timely and accurate
to ensure that Pingo meets its service level agreement to our customer. The role is the people manager collaboration between control centre staff and other department such as operations, IT, Planning and Pingo’s events, minimizing disruptions and maintaining service continuity.· Maintain clear and open lines of of communication with team leader’s customer experience manager, and other stakeholders, ensuring timely information, updates, and instructions.· Work with the Customer Experience Manager on implementing any process
Assisting with customer queries. Packing invoices Checking orders, phoning the customer / courier when Communicate and respond as required with other departments and customers. Ensure clear understanding of all issues and assist with installations and maintenance services In-house Maintenance Repairs Any Admin that will
in a similar role. Duties: Customer liaison in order to determine customer needs. Liaison with Product Technicians, Procurement, Stores and Buying Department Assist Sales team leaders / reps where applicable
in a similar role. Duties: Customer liaison in order to determine customer needs. Liaison with Product Technicians, Procurement, Stores and Buying Department Assist Sales team leaders / reps where applicable