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efficient delivery of packages, maintaining high customer service standards, and driving the overall performance >Customer Service:
Repo performance, including financial, operational, and customer service metrics.
efficient delivery of packages, maintaining high customer service standards, and driving the overall performance staff. Customer Service: Maintain high standards of customer service and resolve any customer issues issues promptly. Monitor customer feedback and implement improvements as necessary. Financial Management: Manage Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular performance, including financial, operational, and customer service metrics. Report any significant issues or
efficient delivery of packages, maintaining high customer service standards, and driving the overall performance staff. Customer Service: Maintain high standards of customer service and resolve any customer issues issues promptly. Monitor customer feedback and implement improvements as necessary. Financial Management: Manage Identify opportunities for business growth and service improvement. Reporting: Prepare and present regular performance, including financial, operational, and customer service metrics. Report any significant issues or
Build strong Customer relationships, customer-centric front line, and ensure consistent
consistent delivery of excellent Customer service across all departments
Duties & Responsibilities
Ensure customer satisfaction by delivering in full and on time
Achieve agreed Customer Service
deliveries to Customers by the couriers are within agreed service standards
Monitor Customer service
returns, and repairs
Establish and build Customer relationships and take personal ownership of resolving
excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers must have excellent time management skills. Customer service experience is essential. Must be Professional
excellent customer service? If yes, then this job could be for you Delivering goods to all our customers in operation Providing great customer service and efficient deliveries to our customers. Must have valid drivers must have excellent time management skills. Customer service experience is essential. Must be Professional
professional service and update clients on existing orders. Liaising with suppliers. Customer Service Reports Reports. Follow-ups with customers. Accounts queries – Income in advance for Export & Local clients. Follow-up call. Report back, in detail, to customers. Report back to customers, daily, on Quotation and order status Maintain and update one drive sheets and folders. Customer discounts Loyalty signed agreements. Weights and Retention of customers Forecast & Planning • Reporting Report back, in detail, to customers. Report back
markets Experience in evaluating suppliers and customers (technical, social, compliance, market audits) skills Own vehicle and valid drivers license Consultant: Lynette Wolmarans - Dante Personnel Mpumalanga
markets Experience in evaluating suppliers and customers (technical, social, compliance, market audits) skills Own vehicle and valid drivers license Consultant: Lynette Wolmarans - Dante Personnel Mpumalanga